We place great importance on your security: our site only offers secure and reliable payment methods, with no risk. We accept: Credit cards Debit cards
Yes!The presence of "HTTPS" in our store’s URLs demonstrates the quality of our services. The HTTPS protocol is the secure version of "http" that uses SSL/TLS protocols. HTTPS is used to ensure the security of financial transactions on commercial websites. As e-merchants, using SSL has become essential today. It is the most effective method to protect your data and prevent any cyberattack or identity theft.The SSL certificate is visually symbolized by a padlock in the browser’s address bar. You can also see an "s" added to the "http" protocol, meaning "secure," in the website’s address bar.
In general, shipping takes about 24 to 48 hours. In addition, our team must handle product manufacturing, process your order, and ensure free delivery within a maximum of 10 to 20 business days. We do everything possible to get your order to you as quickly as possible while maintaining the quality of our products.
We ship our products worldwide. No minimum quantity is required for each order, and all our deliveries are free (except for overseas territories).
It is possible that the products included in your order are shipped separately, depending on available stock and shipping warehouses. Don’t worry, your package will arrive soon.
A problem with the Post Office? Lost, broken, or damaged package? With our Secure Delivery, The Montessori Shop® handles disputes on your behalf. Customer satisfaction is our priority. We take full responsibility by immediately resending a new package at our expense. Feel free to contact us by email at contact@the-montessori-shop.com: our team will do its best to meet your expectations.
Deliveries to overseas France (DOM-TOM) are generally longer (up to 2 months from the order date). To remain financially accessible, an additional shipping cost will be charged for the following locations: - Guadeloupe - French Guiana - La Réunion - Martinique - Mayotte - New Caledonia - Saint-Barthélemy - Saint-Pierre-et-Miquelon - Saint-Martin - Wallis and Futuna - French Polynesia
You can absolutely cancel your order! If the order is already being prepared, cancellation fees will amount to 40% of the purchase price. Order cancellation is impossible once the package has been shipped. Feel free to contact us by email at contact@the-montessori-shop.com: our team will do its best to meet your needs!
Our items undergo very strict quality checks before each shipment. However, if your products have any manufacturing defect, send us a photo of the product in question (in its original packaging if possible) at contact@the-montessori-shop.com along with your order number. To be eligible for a return, your item must be unused and in the same condition as when you received it.
We make your shopping experience as easy as possible. Select the desired product(s) Click on “add to cart” Click on the cart icon at the top right (your “cart”) to complete your purchase We also offer you the possibility to create an account to make the process easier.
The Montessori Shop® ships its products worldwide legally. However, the buyer is responsible for their country’s import taxes, and we decline all responsibility.
If you would like to place a bulk order, send an email to our team at contact@the-montessori-shop.com
